Email photos to photos@sthrngurlcreations.com. You will receive an auto-response that verifies your email has been received. If it is not received, you will not receive an email. Please DO NOT email this email address with questions.

If you have questions or need assistance, please email customerservice@sthrngurlcreations.com.

For Expedited Service (To have your order designed AND shipped before the normal processing time of 7 business days), please SELECT AND PAY for EXPEDITED PROCESSING.

EXPEDITED PROCESSING: Includes shipping via at least 2-day shipping via UPS. It does not push your order to the front of the worklist. If you want to ensure your order is processed and shipped sooner please contact us at customerservice@sthrngurlcreations.com to process your payment with a rush fee of $25 AND the expedited shipping (overnight) of calculated based on your address.

SHIPPING DISCLAIMER: Ownership of packages turned over to USPS, UPS, or FEDEX transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS. INSURANCE is available to add to any order if you so choose. We will try to make reasonable accommodation to reprint your item(s) at a discounted rate (up to 50% depending on the item), but we will not ship out a replacement until the replacement fee has been paid.